Privacy Policy
Effective date: May 28, 2026
About OTT Painters Ottawa
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1. Introduction
1.1 At OTT Painters ("we," "our," or "us"), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit ottpainters.ca or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Personal Information
When you request a quote, contact us, or complete a form on our website, we may collect:
• Full name
• Email address
• Phone number
• Property address
• Details about your painting project
• Any additional information you voluntarily provide
2.1 Automatically Collected Information
When you visit our website, we may automatically collect information such as:
• IP address
• Browser type and version
• Device information
• Pages visited
• Time spent on our website
• Referring website
• General geographic location
• This information helps us improve our website and customer experience.
2.2 How We Use Your Information
We use your information to:
• Respond to quote requests and inquiries
• Provide painting estimates and services
• Schedule appointments
• Communicate regarding your project
• Improve our website and services
• Send service updates or promotional offers (only where permitted by law)
• Protect against fraud and unauthorized activity
• Comply with legal obligations
2.2 Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your information only when necessary:
• With trusted service providers assisting our business
• To comply with legal obligations
• To protect our rights or property
• During a business transfer or restructuring, where permitted by law
3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
• Improve website functionality
• Remember user preferences
• Analyze website traffic
• Measure advertising performance
• Enhance user experience
You may disable cookies through your browser settings; however, some website features may not function properly.
4. Third-Party Services
We may use trusted third-party providers to operate our business and website, including:
• Google Analytics
• Google Ads
• Meta (Facebook & Instagram)
• Customer Relationship Management (CRM) software
• Website hosting providers
• Email marketing platforms
These providers may collect information in accordance with their own privacy policies.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, or disclosure.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
6. Data Retention
We retain personal information only for as long as necessary to:
• Provide our services
• Maintain business records
• Resolve disputes
• Comply with applicable legal requirements
7. Your Privacy Rights
Depending on applicable Canadian privacy laws, you may have the right to:
• Request access to your personal information
• Request corrections to inaccurate information
• Withdraw consent where applicable
• Request deletion of your personal information, subject to legal obligations
• Ask questions about how your information is handled
To exercise these rights, please contact us using the information below.
8. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
9. External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any revisions will be posted on this page with an updated Effective Date.
We encourage you to review this page periodically to stay informed about how we protect your information.
CONTACT US:
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:
OTT Painters
✆ Phone: (613) 863-7687
✉ Email: [email protected]
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